"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."

Tom Peters
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About the Author - Tom Peters

Thomas J. Peters (born November 7, 1942) is an American writer on business management practices, best known for In Search of Excellence (co-authored with Robert H. Waterman Jr.) ...

Thomas J. Peters (born November 7, 1942) is an American writer on business management practices, best known for In Search of Excellence (co-authored with Robert H. Waterman Jr.)

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